GMC Dealership Near Mobile, AL

I had the best experience with Jack at the Step One GMC Cadillac location. I was interested in a car I found on the website and Jack reached out to me, answered all my questions and didn’t blow my phone up with nonsense like other dealerships have been doing. I’ve been car hunting for 2 months. I actually had a bad experience just last night at a different dealership. This was the first time I felt like the salesman understood me, asked good questions about my wants, needs and budget AND he was easygoing.

My service advisor, Derek, went above and beyond by fitting me into an already busy schedule to replace the gas struts on my SUV. His professionalism, kindness, and genuine commitment to helping me made the entire experience exceptional. Derek exemplifies what outstanding customer service should be, and his dedication to his customers is truly commendable. I couldn’t be more appreciative of the excellent service I received.

Let's be honest...the worst part of buying a new car is spending an entire day at the dealership - THIS WAS THE BEST NEW CAR BUYING EXPERIENCE I'VE HAD in my 61 years of life. We were able to handle most of the details via text message with awesome sales guy Kiril. When I got to the dealership, it was just to wrap things up and take possession of my beautiful new truck! Highly recommend this dealership and make sure you ask for Kiril! (Kimberly the business manager was amazing too!)

Kiril and their team helped us get back on the road in no time!! The transition and approval process was smooth and we were in and out the same day driving something new!! Thanks again!

Great experience start to finish. Never pressured, test drove 4 vehicles, Kiril answered all my questions, fair offer for my trade and pleased with my new truck!

The sales team was great and helped me find the perfect car then went above and beyond and found financing that was a better rate than my pre-approved financing I came in with!

Marc and I cannot express enough our deepest thanks for our top notch experience with Step One GMC Fort Walton Beach ! We feel like part of the Step One GMC family now. A special thanks to John "Woody" Woodard. He made purchasing a vehicle a nonstressful experience. We would also like to thank Kim financial officer for a smooth purchase and Derrick in the service department for a job well done. We will certainly recommend Step One GMC FWB to all of our friends. Thanks again, Marc and Sherry Swan

I’ve been to GMC Step One at Fort Walton and Karen was on point. She asked the right questions in order to assist and thus providing great service in a timely manner.

Best experience I’ve ever had at an auto dealership! Tim made the process smooth and easy 10/10 recommend! If you’re thinking about getting a new car ask for Tim!